Responsible AI Usage Policy
This policy applies to all Troy Web Consulting employees, contractors, and engagements where AI tools are utilized.
Our Commitment
Troy Web Consulting leverages Artificial Intelligence (AI) to enhance our services, improve efficiency, and deliver quality solutions for our customers. In alignment with our core values; Be Curious and our efforts demonstrated in our R&D Lab, we embrace new technology and recognize their benefits. However, our adoption of AI is firmly rooted in a commitment to security, privacy, and ethical responsibility.
We have established the following core principles to govern our use of AI:
Human-Centric Approach & Oversight
AI is a tool to assist our team, not replace human judgment. All AI-generated content, code, or strategic decisions undergo rigorous human review before being finalized or delivered to our clients. We remain fully accountable for all our deliverables.
Data Privacy & Protection
Protecting your data is our highest priority. We do not use sensitive customer data, proprietary information, or personal identifiers to train public AI models. Any AI tools we utilize are strictly vetted to ensure they meet our enterprise security standards and comply with existing data protection agreements.
Transparency
We strive to be transparent about how and when we use AI. If AI systems are used in a way that significantly impacts our user experience or decision-making processes, we aim to communicate this clearly.
Security & Compliance
Every AI tool introduced into our workflow undergoes a comprehensive security assessment. We ensure our AI vendors comply with industry-standard security frameworks and regularly audit our internal usage to prevent unauthorized access or data exposure.
Bias Mitigation & Fairness
We recognize that AI models can inherit biases. We are committed to actively monitoring our AI implementations to promote fairness and prevent discriminatory outcomes in our services.
This policy is reviewed and updated regularly as AI technologies and best practices evolve.
Questions?
If you have any questions about how we use Artificial Intelligence or our data handling practices, please contact our security team at infosec@troyweb.com.